Get in Touch with cadenovarex
We're here to support your financial management journey with expert guidance and comprehensive resources
Contact Information
Our Office
4 Attwood Way
Rockingham WA 6168
Australia
Phone Support
+61 394 785 816
Monday - Friday: 9:00 AM - 5:00 PM AWST
Email Support
info@cadenovarex.com
Response within 24 hours
Send Us a Message
Complete the form below and our team will respond to your inquiry promptly. Please provide as much detail as possible to help us assist you effectively.
Comprehensive Support Resources
Beyond direct contact, we offer multiple self-service options and specialized support channels to ensure you get the assistance you need when you need it.
Help Desk Hours
Our dedicated support team is available during extended business hours to assist with urgent matters and provide real-time guidance.
- Monday - Friday: 8:00 AM - 6:00 PM AWST
- Saturday: 10:00 AM - 2:00 PM AWST
- Emergency support available 24/7
- Average response time: 2-4 hours
FAQ & Knowledge Base
Access our comprehensive database of frequently asked questions, step-by-step guides, and troubleshooting resources.
- Over 150 detailed articles
- Video tutorials and walkthroughs
- Searchable help documentation
- Updated weekly with new content
Video Call Support
Schedule one-on-one video consultations with our experts for complex issues requiring personalized attention and screen sharing.
- 30 or 60-minute sessions available
- Screen sharing and remote assistance
- Book online 24/7
- Follow-up documentation provided
Emergency Contacts
For critical system issues or urgent business matters that require immediate attention outside regular business hours.
- 24/7 emergency hotline available
- Critical system alerts and notifications
- Escalation procedures clearly defined
- Response within 30 minutes for emergencies